Terms & Conditions
Ali Academy aims to improve living conditions through learning. We allow anyone to create and share educational courses (trainers) as well as register for these educational courses for learning purposes (participants). We believe our marketplace model is the best platform for delivering educational content for our users. Our platform and our services must be framed by rules in order to guarantee their safety for you, for us, as well as for our community of participants and trainers. These Terms apply to all of your activity on the website, Ali Academy mobile apps, our TV apps, APIs, and any related services (the “Services”).
If you reside in the United States or Canada, by agreeing to abide by these Terms, you agree to resolve any dispute with Ali Alicademy by binding arbitration (out of court, with very limited exceptions), and you waive certain rights to participate in a class action, as described in the Dispute Resolution section.
You need an account for most activities relating to our platform. Keep your password in a safe place, as you are responsible for all activity associated with your account. If you think someone else is using your account without your permission, let us know by contacting our Support Team. To use Ali Academy, you must have reached the minimum age requirement in your country to register for online services.
You need an account for most activities on our platform, including purchasing and registering for a course or submitting a course for publication. When you set up your account, you must provide correct and complete information, including a valid email address, and then you must regularly update your account to keep this information accurate and complete. You are solely responsible for your account and everything that happens on your account, including any harm or damage caused (to us or to anyone) by any third party using your account without your permission. This means that you have to be very careful with your password. You cannot transfer your account to someone else or use someone else’s account. If you contact us to obtain access to an account, we will not respond favorably to your request until you have provided us with the required information proving that you are the owner of that account. In the event of the death of a user, their account will be closed.
You are not allowed to share your account login credentials with anyone. You are responsible for what happens on your account and Ali Academy will not intervene in disputes between participants or trainers. As soon as you suspect that a third party is using your account without your authorization (or suspect any other breach of security), you must notify us by contacting our Support Team. We may ask you for additional information in order to verify that you are the holder of the account in question.
Participants and trainers must be at least 18 years old to create an account on Ali Academy and use the Services. If you are under 18, but are of age to accept the use of online services in your country (for example, 13 in the US and 16 in Ireland), you cannot set up account, but we encourage you to ask a parent or legal representative to open an account and help you enroll in appropriate courses. If you are under the age to accept the use of online services, you cannot create a Ali Academy account. If we discover that you have created an account that violates these rules, we will close your account. According to our Instructor Terms of Service, you may be required to provide proof of your identity before you can submit a course for posting to Ali Academy.
2. Course registration and unlimited access
When you register for a course, you obtain a license from us to access it through the Ali Academy Services and only for that purpose. Do not try to transfer or resell courses in any way. The license grants unrestricted access to the course for which you have registered, unless we need to deactivate that course for reasons of conflict with law or our policies.
According to our Instructor Terms of Service, when an instructor publishes a course to Ali Academy they grant Ali Academy a license that allows us to license the course to participants ourselves. This means that we have the right to sublicense participants who register for the course. When a participant registers for a course, whether it is a free or paid course, they obtain a license from Ali Academy to access the course through the Ali Academy Platform and Services, and Ali Academy does. the grantor. The courses are provided to you under license; they are not sold to you. This license does not give you the right to resell the course in any way (including sharing account information with a buyer or illegally downloading the course and then sharing it on illegal download sites) .
In more comprehensive legal terms, Ali Academy grants you (as a participant) a limited, non-exclusive, non-transferable license to access and view the courses and related content for which you have paid all required fees, only at personal, non-commercial, and educational purposes through the Services, in accordance with these Terms and any conditions or restrictions associated with a specific course or specific feature of our Services. Any other use is strictly prohibited. You do not have the right to reproduce, redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, create derivative works, sublicense, or otherwise transfer or use any course without first receiving explicit authorization from us, in writing and signed by an authorized representative of Ali Academy. This also applies to content that you can access through any of our APIs.
We generally grant an unlimited access license to our participants when they register for a course. However, we reserve the right at any time to revoke any license to access and use a course, in the event that we decide or are required to deactivate access to that course for reasons of conflict with legislation or our policies. This may be the case, for example, if the course for which you have registered is the subject of a copyright infringement complaint or if we believe that its content violates our Trust Guidelines. and security. Unlimited access does not apply to additional features and services associated with a course. For example, course translation features may be turned off by instructors at any time, and an instructor may decide at any time to no longer provide question-and-answer or teaching support services related to their course. In other words, unrestricted access applies to course content, but is instructor dependent.
An instructor cannot license their courses to attendees directly. Any such direct license will be declared null and void and constitutes a violation of these Terms.
3. Payments, credits and refunds
When making payment, you agree to use a valid payment method. For most courses, if you’re not satisfied, you have up to 30 days after purchase to request a refund or credit from Ali Academy.
Course prices on Ali Academy are determined based on the terms of the instructor terms of service and our Promotions Policy. In some cases, the price of a course offered on the Ali Academy website may not be exactly the same as that offered on our mobile or TV apps, due to the pricing systems of the platform operators. mobile form and their policies relating to the implementation of promotions.
We regularly run promotions for our courses, and some of them are offered at a reduced price only for a specified period. The applicable price for a course is that which is indicated when you make your purchase. Any price displayed for a specific course may also be different depending on whether users are logged in to their account or are not registered or not logged in, as some of our promotions are only for new users.
If you are logged in to your account, the currency displayed is set according to where you were when you created your account. If you are not signed in to your account, the displayed currency is set according to the country you are in. We do not allow users to view prices in other currencies.
If you are a participant residing in a country where a use and sales tax, goods and services tax, or value added tax applies to the sale to consumers, we are required to collect and remit these taxes to the competent tax authorities. Depending on your country, the price shown may include said taxes or taxes may be added during payment.
For any purchase, you agree not to use an invalid or unauthorized payment method. If the payment process fails, but you still have access to the course for which you have registered, you agree to pay us the amount due within 30 days of notification from us. We reserve the right to disable access to any course for which we have not received adequate payment.
3.3 Refunds and refund credits
If you are not satisfied with the course you have purchased, you can request a refund within 30 days of your course purchase from Ali Academy. We reserve the right to apply the refund in the form of a refund credit or refund to the original payment method at our discretion, depending on what is possible for our payment processing partners, the platform on which you purchased your course (website, mobile app or TV app). No refund is due if you request it more than 30 days after your purchase. However, if a course you previously purchased is deactivated for legal or regulatory reasons, you are entitled to a refund beyond this 30-day limit. In addition, Ali Academy reserves the right to reimburse participants beyond the 30-day limit in the event of suspected or confirmed fraud on their account.
To request a refund, follow the procedure described here. As detailed in the Trainer’s Terms of Service, Trainers agree that participants are entitled to receive these refunds.
If we decide to issue refund credits to your account, they will automatically be taken into consideration the next time you purchase a course on our website, but cannot be used for purchases made on our mobile or TV apps. . Refund credits may expire if not used within the specified period and have no cash value, except as otherwise provided in the above points provided by applicable law.
If we believe in our discretion that you are misusing our refund policy, for example, if you have consumed a significant portion of a course for which you are requesting a refund or if you have previously obtained a refund for a course , we reserve the right to refuse the refund, block your account and / or limit any future use of the Services. If we block your account or remove your access to a course due to a violation of these Terms or our Trust and Security Guidelines, you will not be entitled to any refund of any kind.
3.4 Gifts and promotional codes
Ali Academy or its partners may offer freebies and promotional codes to participants. Certain codes can be used as part of free or promotional credits applied to your Ali Academy account. You will then be able to use them to purchase eligible courses on our platform according to the conditions included in your codes. Other codes can be directly used for specific courses. Free and promotional credits cannot be used for purchases on our mobile or TV applications.
These codes and credits, and any promotional value associated with them, may expire if they are not used for the period specified in your Ali Academy account. Gifts and promotional codes offered by Ali Academy are not eligible for a cash refund, unless otherwise specified in the terms included with your codes or as required by applicable law. Gifts and promotional codes offered by a partner are subject to that partner’s refund policies. If you have multiple saved credit amounts, Ali Academy can set the credit that will apply to your purchase. Check our Support page and the terms included with your codes to learn more.
4. Rules regarding content and behavior
You may use Ali Academy only for legal purposes. You are responsible for all content that you post on our platform. You must ensure that any notices, questions, messages, courses and other content that you post on our platform comply with our Trust and Security Guidelines and the law, and respect the intellectual property rights of others. We may block your account for repeated or significant violations. If you think someone is infringing your copyright on our platform, let us know.
You are not authorized to access or use the Services, nor to create an account for illegal purposes. Your use of the Services and your behavior on our platform must comply with applicable local and national laws as well as the regulations in force in your country. You are solely responsible for knowing and complying with the laws and regulations to which you are subject.
You are not authorized to access our Services if you are located in a territory closed to business in the United States (for example, Cuba, Iran, North Korea or Syria) or if you have been designated as National, Denied Person, or Entity Denied by the United States Government. Further, you agree not to upload any content or technology (including encryption information) the export of which is subject to the control of Export Administration Regulations or other applicable regulations.
If you are a participant, you have the opportunity to ask questions of the instructors of the courses for which you have registered through the Services, and to post notices about those courses. On some courses, the trainer may invite you to submit content in the form of “homework” or practice exams. Do not post or submit any content that is not yours.
If you are an instructor, you can submit courses for publication on the platform and can then communicate with participants who have registered for your courses. In either case, you must comply with the law and respect the rights of others: you may not post a course, question, answer, review, or other content that violates any local or national laws or regulations. force in your country. You are fully responsible for the courses and content you post, for your actions via the Platform and the Services and their consequences. Make sure you understand all copyright restrictions outlined in the Instructor’s Terms of Service before submitting a course for posting to Ali Academy.
If we are notified that your course or content infringes the law or the rights of others (for example, if it is established that it infringes the intellectual property rights and image rights of others, or concerns illegal activity), we may remove your content from our platform. The same applies if we discover that your content or behavior violates our Trust and Security Guidelines, or if we believe that your content or behavior is illegal, inappropriate or objectionable (for example, if you pretend to be someone else). Ali Academy complies with laws protecting copyright. For more information, see our Intellectual Property Policy.
It is in Ali Academy’s discretion to enforce these Terms and our Trust and Security Guidelines. We may terminate or suspend your authorization to use our platform and our Services or block your account at any time, with or without notice, for any reason, including any violation of these Terms, a failure to pay when due, prolonged periods of inactivity on your account, technical hazards, suspicion about your participation in fraudulent or illegal activities, or at the request of police or government authorities, or for any other reason at our sole discretion. Therefore, we can delete your account and your content and prevent you from accessing our platforms and using our Services. Your content may still be available on the platforms even if your account has been closed or suspended. You agree that we are not responsible to you or any third party with respect to the closure of your account and the deletion of your content, as well as your access to our platforms and services.
If any of our trainers have posted a course that infringes on copyright or trademark rights, please let us know. Our Trainer Terms of Service require our trainers to comply with the law and the intellectual property rights of others. For more information on how to file a claim with our services for copyright or trademark infringement, see our Policy on Intellectual Property.
5. Ali Academy’s rights to the content you post
You remain the owner of the content you post on our platform, including your courses. We are permitted to share your content with anyone through any medium, including promoting it through advertisements on other websites.
The content you post as a participant or trainer (including classes) is still yours. By posting courses and other content, you authorize Ali Academy to reuse and share them, but you do not lose any proprietary rights you may have in your content. If you are an instructor, make sure you understand the course license terms which are detailed in the Instructor Terms of Service.
When you post content, comments, questions and reviews, and when you submit ideas and suggestions for new features or improvements to us, you authorize Ali Academy to use and share that content with others, to disseminate and promote it on any platform and in any medium, and to make any changes or revisions we deem desirable.
In legal terms, by submitting or posting content on or through the Platforms, you grant us a worldwide, non-exclusive, royalty-free license (with the right to sub-license) to use, copy, reproduce, process , adapt, modify, publish, transmit, display and distribute your content (including your name and image) on all media or through all means of distribution (already known or subsequently designed). This includes making your content available to other companies, businesses or individuals who partner with Ali Academy for the syndication, broadcast, distribution or publication of content in other media, as well as the use of your content. for marketing purposes. You also waive all your rights of confidentiality, publicity or any other right of a similar nature applicable to all such uses, to the extent permitted by applicable law, You represent and warrant that you have all the necessary rights, powers and authorities to authorize us to use any content that you submit to us. You further agree that you will not receive any compensation for any such uses of your content.
6. Use of Ali Academy at your own risk
Anyone can use Ali Academy to create and publish courses, and we and trainers allow trainers and participants to interact as they teach and learn. As with other platforms where users can post content and interact, issues can arise, and you use Ali Academy at your own risk.
Our platform model implies that we do not look for possible legal issues in the courses, that we do not modify the courses where necessary and that we are not able to determine the legality of the contents of a. Classes. We do not exercise any editorial control over the courses that are available on the platform and, as such, do not in any way guarantee the reliability, merits, accuracy or veracity of the courses. If you register for a course, you rely on any information provided by an instructor at your own risk.
By using the Services, you may be exposed to content that you consider to be offensive, obscene or offensive. Ali Academy is not obligated to protect you from such content and is not responsible for your access to or registration for any course, to the extent permitted by applicable law. This also applies to all courses related to health, well-being and physical activity. You recognize the risks and dangers inherent in the intense nature of these types of courses, and by enrolling in them you choose to voluntarily assume these risks, including the risk of illness, personal injury, disability or death. . You assume full responsibility for the choices you make before, during and after registering for a course.
When communicating directly with a participant or trainer, you should be careful about what personal information you share. While we limit the types of information Trainers can request from Participants, we do not control what Participants and Trainers do with the information they obtain from other Users on the Platform. For your safety, you must not share your email address or any other personal information about yourself.
We do not hire or employ trainers and are not responsible for any interactions between trainers and participants. We are also not responsible for any disputes, claims, loss, injury or damage of any kind that may arise out of or be related to the conduct of trainers or participants.
In the course of using our Services, you will be presented with links to other websites that are not owned by us and that we do not control. We are not responsible for the content or any other aspect of these third party sites, including their collection of data about you. You should also read their terms and conditions and privacy policies.
7. Ali Academy’s rights
We own the Ali Academy Platform and Services, including the website, current and future applications and services, our logos, APIs, code, and content created by our employees. You may not alter or use these elements without our permission.
All rights, title and interest in the Ali Academy platform and Services, including our website, current or future applications, APIs, databases, and content that our employees or partners submit or provide by through our Services (except for content provided by instructors and participants) are and will remain the exclusive property of Ali Academy and its licensors. Our platforms and services are protected by copyright, trademark rights, and other laws of the United States and other countries. Nothing entitles you to use the Ali Academy name or any trademark, logo, domain name, or other distinguishing feature of the Ali Academy brand. Any comments, remarks or suggestions you may make with respect to Ali Academy or the Services are completely voluntary and we will be free to use any such comments, remarks or suggestions as we wish and without any obligation to you.
You may not do the following when accessing or using the Ali Academy Platform and Services:
access, alter or use non-public areas of the Platform (including content storage), Ali Academy computer systems, or technical systems of Ali Academy service providers.
disable, disrupt or attempt to circumvent any functionality of the platforms related to security, or examine, analyze or test the vulnerability of any of our systems, whatever it is.
copy, modify, create a derivative of, reverse engineer, reverse assemble, or otherwise attempt to discover any source code of our content on the Ali Academy Platform and Services.
access, search, or attempt to access or search our Platform by any means (automated or otherwise) other than that which consists of using our search features currently made available through our website, mobile applications or APIs (and only under the terms and conditions of those APIs). You may not under any circumstances use a robot (crawling, scraping or otherwise) or any other automated means to access the Services.
in no way use the Services to send altered, misleading or false information identifying the source (for example sending e-mails suggesting they come from Ali Academy); or obstruct or disrupt (or attempt to hinder or disrupt) access to any user, host or network, including, without limitation, sending a virus or carrying out attacks by saturation, flooding, watering or bombardment of messaging against any platforms or services, or in any other way that disrupts or creates an excessive load on the Services.
8. Updates to these Terms
From time to time, we may update these Terms to clarify our practices or to incorporate new or different practices (when we add new features, for example). Ali Academy reserves the right to revise or modify these Terms at any time and at its sole discretion. When we significantly change these Terms, we will notify you in a clear manner, including through notifications sent to the email address specified in your account or through an information notice posted on our Services. Unless otherwise indicated, any modification takes effect on the day of its publication.
If you continue to use our Services after any changes take effect, it means that you accept those changes. The revised version of these Terms will supersede all previous versions of these Terms.
9. How to contact us
The best way to contact us is through our Support Team. We would love to hear from you with your questions, concerns and comments about our Services.
Thank you for teaching and learning with us!